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Helb app displays "An error has occurred" message

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I am trying to apply for HELB loan via the mobile app but keep getting an error has occurred message

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by (45.3k points)
When you get HELB Loan app "An error has occurred message" it means there is a server communication problem. Ensure that you have internet connectivity and uninstall the HELB app and install again. Try using the app again and let us know the progress.
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Ussd code says error in application try later
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Did it work when you tried later
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