How do I change KRA iTax portal account email address?

Question

Email address I used to open kra account is now inactive and I cannot reset password. How do I change email address.

Answer 1

To change KRA iTax Port account email address, send a colored copy of your original ID (both front and back), your profession (work), correct email address, and your KRA pin to email address callcentre@kra.go.ke

If there is a delay in the amendment of your email address after submitting the documents to the email provided above then send a reminder message to KRA on Twitter: https://twitter.com/KRACare