If your Driving License details are available in NTSA eCitizen portal and are missing in NTSA TIMS portal then it means that your details were not migrated to TIMS Portal. If your DL details are missing on both NTSA TIMS and eCitzen portal then it means NTSA does not have your details in the system.
The only solution to this problem is to visit NTSA offices to have your details updated in TIMS system.